Built for
Production

Ozura Agents runs on the same PCI-compliant infrastructure that processes real payments every day. Multi-tenant, encrypted, battle-tested.

Architecture Overview

Input Channels
Web Portal
Slack
Teams
WhatsApp
SMS
Email
Browser Ext
API
Agent Core
Channel Router
Unified message handling
LLM Orchestrator
Multi-model intelligence
Skill Engine
80+ capabilities
Memory Store
Persistent context
Context Engine
Session management
Security Layer
Auth, encryption, audit
Autonomy
Scheduled + proactive
Tools & Services
Ozura PayAPI
PCI Vault
Checkout
3,000+ APIs
Code Sandbox
Knowledge Base
File System
Webhooks

Multi-Channel by Design

Start a conversation on the web portal, pick it up on Slack, finish it on WhatsApp. Same agent, same context, zero friction.

Web Portal

Full dashboard with chat, thinking panel, session management, and integration controls.

Slack

Native workspace integration. OAuth install, slash commands, and thread-aware conversations.

Microsoft Teams

Bot Framework integration for enterprise environments. Azure AD SSO support.

WhatsApp

Meta Cloud API. Reach merchants globally with rich media support.

SMS

Universal fallback. Text-based interactions that work on every phone.

Email

Asynchronous workflows. Parse incoming emails, generate responses, manage threads.

Browser Extension

Chrome and Firefox. Your agent available in every tab, on every website you visit.

Core Technology Stack

Six layers that make every agent intelligent, secure, and autonomous.

Multi-Model AI Core

Intelligent model routing across Claude, GPT-4, and open-source models. Automatic fallback, cost optimization, and task-specific model selection.

Automatic model selection per task
Cost-optimized routing
Fallback chains for reliability
Streaming responses

Persistent Memory

Your agent remembers everything — cross-session context, business knowledge, decisions, preferences. It gets smarter with every interaction.

Cross-session continuity
Semantic search over memory
Knowledge graph construction
Decision history tracking

Skill Engine

80+ production-ready skills that activate on demand. Each skill is pre-trained, tested, and optimized for real business workflows.

Hot-swappable skills
Per-tenant skill configuration
Custom skill development
Skill marketplace

Integration Fabric

3,000+ integrations via Composio plus custom MCP tools. Connect your entire tech stack — CRM, analytics, PM, communication, storage.

OAuth-based connections
Webhook event processing
Custom API connectors
Data transformation layer

Security Layer

PCI DSS compliant. End-to-end encryption, tenant isolation, audit logging, and role-based access control at every level.

PCI-compliant data handling
Per-tenant encryption keys
Complete audit trail
RBAC and SSO

Autonomy Engine

Agents that work while you sleep. Scheduled tasks, proactive monitoring, anomaly detection, and automated maintenance.

Cron-based scheduling
Event-driven triggers
Anomaly alerting
Self-healing workflows

Session Continuity

Your agent maintains a single, unified context across every channel. No “Can you repeat that?” — it remembers everything, from every surface.

Cross-channel session persistence — start on web, continue on Slack
Full conversation history with reasoning and tool calls preserved
Business knowledge accumulates over time, making every interaction smarter
Per-tenant isolation — your context never leaks to other accounts
Web Portal9:00 AM

Show me last month's revenue breakdown

Slack10:30 AM

Based on our earlier analysis, draft a report for the board

WhatsApp2:15 PM

Send the report we discussed to finance@company.com

Email3:00 PM

[Agent auto-sends the report with full context]

Deployment Options

Run where your compliance and performance requirements demand.

Cloud (Managed)

Recommended

Zero infrastructure. We handle scaling, updates, and reliability. SOC 2 and PCI DSS compliant.

On-Premise

Enterprise

Deploy in your own infrastructure. Full data sovereignty. Docker and Kubernetes support.

Hybrid

Enterprise

Agent core in the cloud, sensitive data on-prem. Best of both worlds with split processing.

See What Your Agent Can Do

Explore the full catalog of 80+ skills, or jump straight to the developer tools.